Dreams Jade Resort & Spa

Situated only 20 minutes from Cancun International Airport  in an ideal location between Cancun and Playa del Carmen with close proximity to many ecological and archeological adventures

Large beach and refreshing swimmable ocean water

Oceanfront lobby showcasing stunning views and a bar with nightly live entertainment

Extensive Preferred Club perks including balcony whirlpools, an adults-only pool, and private restaurant access

Breathtaking views and areas for weddings offering gazebo, green gardens and amazing beach

Unlimited-Luxury^® where everything is included:

Limitless access to gourmet à la carte dining options without reservations required

Unlimited international and domestic top-shelf spirits

Unlimited natural fruit juices and soft drinks

24-hour room and concierge services

Pool and beach wait service

Daily refreshed mini-bar with soft drinks, juice, bottled water and beer

Daily maid service

Endless daytime activities and live nightly entertainment

Theme parties, oceanfront bars and entertainment venues

No wristbands required

All taxes and gratuities

Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines.

Unlimited-Luxury^® for couples and couples with children.

PREFERRED CLUB

Book a Preferred Club suite and receive the following additional amenities and services:

Personalized check-in and checkout with concierge service

Preferential status and amenities

Access to private Preferred Club Lounge and adults-only pool

Pillow menu available upon request

Upgraded bath amenities

Upgraded mini-bar service (refreshed daily)

Daily continental breakfast service at Capers, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge

Barefoot Grill à la carte menu

Bathrobes and slippers

Daily maid and turn down service

Complimentary computer access in Club Lounge

Settle down in one of 550 ultra-comfortable Junior or Preferred Club Suites, sleekly designed and replete with all the necessities, special touches, and ocean views. The turquoise sea and Cancun’s mesmerizing sunsets inspire the suite’s designs. All rooms and suites are non-smoking.

All suites offer the following amenities:

King-size bed or two double beds

Private furnished balcony or terrace

Hydrotub in bathroom

Gilchrist & Soames luxurious bath amenities

Marble floors

Bathrobe and slippers

Hair dryer

Direct dial phone

Cable TV

Mini-bar refreshed daily

Electronic keyhole

Electronic safe box –accommodates up to 13” laptop

Alarm Clock

Air-conditioning with individual control

Room service (hours may vary)

Coffee and tea maker

Iron & ironing board

ROOM CATEGORY DESCRIPTIONS

Junior Suite Tropical View | 700 ft² or 65 m²

In addition to the above amenities, the spacious Junior Suite also offers a king or two double beds, living area, 32” LCD TV, balcony, hydrotub in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, and an alarm clock with iPod connection.

Junior Suite Ocean View | 700 ft² or 65 m²

In addition to the above amenities, the Junior Suite offering stunning ocean views also offers a king or two double beds, spacious living area, 32” LCD TV, balcony, hydrotub in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, and an alarm clock with iPod connection.

Please note, the views vary by suite location - partial ocean view or better.

Junior Suite Ocean Front View | 700 ft² or 65 m²

In addition to the above amenities, the Junior Suite Ocean Front also offers a king or two double beds, living area, 32” LCD TV, balcony, air conditioning and ceiling fan, hydrotub in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress and an alarm clock with iPod connection.

Family Suite Tropical View | 1,400 ft² or 130 m²

In addition to the above amenities, the Family Suite also offers two spacious connecting Junior Suite Tropical View rooms, one with king-size and one with two double beds. The suite also offers a balcony, hydrotub in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress and an alarm clock with iPod connection.

PREFERRED CLUB

Preferred Club Suites offer the following additional amenities:

Personalized check-in and checkout with concierge service

Living room

Access to the private lounge and to the adults-only pool

Bathroom with double sinks and rain shower

Preferred status and amenities

Preferred Club Lounge

Private areas throughout the resort

Upgraded luxury bath amenities

Bathrobes and slippers

Pillow menu

Complimentary computer access in Preferred Club Lounge

Upgraded mini-bar and room service menu

Barefoot Grill à la carte menu.

Daily exclusive la carte breakfast at Capers, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge

Preferred Club Suite Ocean View | 765 ft² or 71 m²

In addition to the above amenities, the Preferred Club Suite Ocean View also offers a one-bedroom suite with a king or two double beds, a partial view of the ocean, 32” LCD TV, air conditioning and ceiling fan. Bathroom with separate rain shower, double sink, bidet, comfortable bed with a wider mattress, separate living room with a 32” LCD TV and sofa, two closets, two phones and an alarm clock with iPod connection.

Please note, the views vary by suite location - partial ocean view or better.

Preferred Club Suite Ocean Front View | 765 ft² or 71 m²

In addition to the above amenities, the Preferred Club Suite Ocean Front also offers a one-bedroom suite with a king or two double beds, a balcony with whirlpool for two overlooking the ocean, 32” LCD TV, air conditioning and ceiling fan. Bathroom with separate rain shower, double sink, bidet, luxurious bathroom amenities; comfortable bed with a wider mattress, separate living room with a 32” LCD TV and sofa, two closets, two phones and an alarm clock with iPod connection.

Preferred Club Governor Suite | 1,088 ft² or 101 m²

In addition to the above amenities, the Preferred Club Governor Suite also offers a large room with a comfortable king bed, private balcony, air conditioning and fan, bathroom with separate rain shower, a bidet, hair dryer, VIP bathroom amenities, double round sink, indoor hydrotub and dressing room. Additionally, the suite offers a spacious closet, three phones, secret box, an alarm clock with iPod connection, foyer, a full independent guest bathroom and shower, patio lounge with a double terrace that includes an outdoor whirlpool, living room with TV, spacious dining room and ocean views.

Also available upon request:

9 accessible rooms are available in the Junior Suite Tropical View category.

Each accessible room is located on the ground floor and has two double beds, widened doorways, bars in the shower, and easy access.

Elevators are located in all principle areas.

Extra bed (subject to availability)

Crib (subject to availability)

INDOOR/OUTDOOR ACTIVITIES

Tennis/Tennis lessons*

Batting Cages

Riffle Shooting

Euro-Bungee

Big screen movies

Mini Golf

Golf*

Theme parties and live nightly entertainment

Game courts (tennis, basketball and soccer)

Beach and water volleyball

Board games

Water and beach aerobics

Yoga

Archery

Driving range

Turtle Release Program (select seasons)

WATER SPORTS

Kayaks

Catamarans

Snorkeling

Deep sea diving*

POOLS

Dreams Jade offers three heated pools on property.

Pool	Heated	Notes
Main Pool	Yes
Preferred Club Adults-Only Pool	Yes	Preferred Club guests only
Kids’ Wading Pool	Yes	Included as part of the main pool

 

The use of drones or artifacts that fly or float in or on the premises of Dreams Resorts is strictly forbidden.

 

EXPLORER’S CLUB FOR KIDS

Hours: 9 a.m. – 10 p.m.*

Ages: 3 – 12

At this fully supervised children's program, kids will enjoy the following activities:

Arts & Crafts

Playground

Sandcastle contests

Board games and video games

Weekly campout adventures

Movies in the club

Beepers for parental control

Dinner for children at Carnival buffet

All Explorer’s Club staff members are certified by the Mexican Red Cross in CPR for children.

*Please confirm hours of operation with the concierge as they may vary by season.

 

CORE ZONE TEENS CLUB

Hours: 9 a.m. – 10 p.m.

Ages: 13-17

At this supervised program, teens can meet each other and enjoy the following activities with no parents around:

Videogames

Individual gaming capsules

Lighted dance floor

DJ Equipment with mini turntable for DJ lessons

Selfie wall

Movie area

Ping Pong table

Foosball table

Darts

Bean bag chairs

Interactive table

Karaoke

Movie nights**

Scheduled activities that vary by week

**Please check with the entertainment team. Time and places may vary by season.

The Dreams Entertainment team has special events planned, too. Contact the concierge or visit the Entertainment Center by the pool for details.

 

GOLF

Guests of Dreams Jade Resort & Spa can enjoy preferred rates at nearby Gran Coyote Riviera Maya Golf Course and El Camaleon Mayakoba Golf Course.  Email resort concierge for details.

3 heated Pools – Main pool, children’s pool, and adults-only pool for Preferred Club guests

Concierge services

24-hour front desk

Room service**

9 Elevators – 1 elevator per building

Air-conditioned theater, accommodates up to 1,200 guests

Fitness center

Currency exchange

Meeting and conference rooms*

Fully equipped business center

Spa Packages*

Wedding & Honeymoon Packages*

Shopping onsite*

Car rentals* - located in the main lobby

Laundry service*

Medical facilities*

Wheelchair accessible

Business Center (6 a.m. – 10 p.m.)

Explorer’s Club for Kids (see description above)

* Additional costs apply

**Please note: Room service hours may vary

BABYSITTING

Babysitting is separate from the Explorer’s Club and is it an additional charge. Please make arrangements with the concierge desk in advance.

Pricing is as follows:

1 child: $17 USD per hour

2 children: $25 USD per hour

For babysitting services after 8 p.m. a mandatory $35 USD fee is charged for the babysitter’s taxi. This is due in advance of the babysitting services.

UNIQUE EXPERIENCES

Turtle Release Program (available select seasons)

Preferred rates at El Camaleon Mayakoba & Gran Coyote Golf Course*

SPA/FITNESS

DREAMS SPA BY PEVONIA^®

For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia^®, stretching 4,800 sq. ft., offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon.

Experience your choice of the most soothing, relaxing, and result driven treatments. Select any treatment from the menu: facial, massage, body or salon, and indulge yourself in a memorable and pampering spa experience. Treatments include: hydrotherapy, spa massage, facial treatments, hairstyling, body waxing and more.

 

Spa facilities Include:

13 indoor treatment rooms

Couples treatment rooms

Beauty salon

Hydrotherapy area

Spa lounge

Boutique

 

FITNESS CENTER

Treadmills

Stationary bikes

Elliptical machines

Stair climbers

Free Weights

SMALL DOGS WELCOME*

Dreams Resorts & Spas now offer small dog friendly accommodations and other extras, in select room categories (with restricted access throughout the resort) so you don’t have to leave your four-legged friend behind.

Clean Complete Verification™

It is important you have peace of mind anytime you choose to visit a Dreams-branded property, and health and safety have always been a top priority. To support this, Dreams-branded properties have implemented their CleanComplete Verification™ for new health and safety policies and protocols that begin the moment you begin planning a vacation to the time you return home.