Dreams Natura Resort & Spa

Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited-Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool.

  • Surrounded by a mangrove and infused with natural decor, additional nature elements including an exotic fishpond are found throughout the resort
  • Located only 10 minutes away from Cancun International Airport and 25 minutes from Cancun
  • Ideal location between Cancun and Playa del Carmen with close proximity to many ecological and archeological adventure
  • 80% of the rooms inventory are Ocean View
  • All-suite resort
  • Intimate resort layout with short walking distance between suites, restaurants, pools, and other facilities
  • Three swimming pools spanning over 27,700 sq. ft. with spectacular views of the Caribbean Sea, in addition of the two whirlpools and a children’s pool
  • Waterpark for guests of all ages including two waterslides, a boat slide and a lazy river with water curtains and waves
  • A Rollglider aerial ride is located on property for some thrilling entertainment
  • Open-air lobby on the 2nd floor boasts a breathtaking ocean view, perfect for watching the sunrise and live nightly entertainment
  • A wide variety of specialty restaurants and bars for the whole family ranging from kid-friendly to adults-only
  • Chef’s Table dining option allowing guests to watch the resort’s head chef prepare their meal
  • Wine cellar for groups with sommelier, providing wine and food pairings
  • Dreams Spa by Pevonia® is designed to look like the region’s remarkable cenotes
  • (23) Preferred Club Master Suites offer gorgeous ocean views and communicate with a Preferred Club Junior Suite Ocean Front or a Preferred Club Junior Suite Ocean View *
  • Preferred Club Master Suite Orchid is ideal for guests celebrating special occasions. With 1,012 sq.ft. of an oversized terrace with a gorgeous ocean view, perfect for small ceremonies, cocktails, or even private dinners for up to 30 guests
  • Preferred Club Master Suite Peony is ideal for guests celebrating special occasions. With 2,293 sq.ft. of an oversized terrace with a gorgeous ocean view, perfect for ceremonies, cocktails, or even private dinners for up to 60 guests
  • Situated in a premium area of the resort, the Preferred Club Governor Suite aside a Preferred Club Presidential Suite and a Preferred Club Junior Suite Swim Out share a private pool and garden, ideal for small group gatherings*
  • Over 19,000 sq. ft. of dedicated meeting and function space including a Convention Center with capacity for up to 1350 people, small break outs & meeting rooms
  • Stunning wedding locations, offering beach setups and an incredible oceanfront wedding gazebo
  • Natural, eco-friendly materials used to create private and romantic ambiance
  • Unlimited-Luxury® where everything is included:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines.

  • Unlimited-Luxury® for couples and couples with children.

    PREFERRED CLUB


    Book a Preferred Club suite and receive the following additional amenities and services:
  • Personalized check-in and checkout with concierge service
  • Preferential status and amenities
  • Access to private Preferred Club Lounge
  • Pillow menu available upon request
  • Upgraded bath amenities
  • Upgraded mini-bar service (refreshed daily)
  • Complimentary business center in the Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Bathrobes and slippers
  • Daily maid and turn down service
  • Both rain shower and telephone shower heads
  • Bluetooth connected speakers in the bathroom
  • 25 min. back massage in a shiatsu chair at Dreams Spa by Pevonia*
  • Additional 25% discount on spa treatments **
  • Dreams Natura boasts 553 rooms and suites, designed to ensure our guests’ satisfaction and comfort. Connecting rooms are also available upon request and may incur additional charges.  All rooms are non-smoking.

    All suites offer the following amenities

  • Air conditioning with individual climate control
  • 1 King-size bed or 2 double beds
  • Coffee/tea maker (coffee refreshed at check-in and upon request)
  • Complimentary toiletries
  • Smart Cable TV
  • Spacious bathroom with vanity and shower
  • Alarm clock radio with capability to connect several electronic devices
  • In-room safe
  • Iron and ironing board
  • Hairdryer
  • Private balcony or terrace
  • In-room mini-bar (refreshed daily)
  • Electronic laptop-size room safe
  • Electronic keys
  • Ceiling fan
  • Rollaway beds and cribs are available upon request
  • Complimentary Wi-Fi access in room and throughout the property
  • Daily maid service
  • Gaming consoles menu available upon request with extra charge
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    ROOM CATEGORY DESCRIPTIONS

    Junior Suite Tropical View

    In addition to the above amenities, the Junior Suite Tropical view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Tropical view.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

    2 double beds: 3 adults and 1 child or 2 adults and 2 children

    Junior Suite Partial Ocean View

    In addition to the above amenities, the Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Partial Ocean view.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

    2 double beds: 3 adults and 1 child or 2 adults and 2 children

    Junior Suite Ocean View

    In addition to the above amenities, the Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Ocean view.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

    2 double beds: 3 adults and 1 child or 2 adults and 2 children

    Junior Suite Swim Out

    In addition to the above amenities, the Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with a pool and tropical view.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

    2 double beds: 3 adults and 1 child or 2 adults and 2 children

     

    Preferred Club

    All Preferred Club rooms offer the following additional amenities and services:

  • Personalized check-in and checkout with concierge service
  • Preferential status and amenities
  • Access to private Preferred Club Lounge
  • Pillow menu available upon request
  • Upgraded bath amenities
  • Upgraded mini-bar service (refreshed daily)
  • Complimentary business center in the Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Bathrobes and slippers
  • Daily maid and turn down service
  • Both rain shower and telephone shower heads
  • Bluetooth connected speakers in the bathroom
  • 25 min. back massage in a shiatsu chair at Dreams Spa by Pevonia*
  • Additional 25% discount on spa treatments **
  • * One per person per stay (maximum for 2 guests, 16 years and older).

    **Not combinable with any other promotions or offers.

    Preferred Club Junior Suite Partial Ocean View

    In addition to the above amenities, the Preferred Club Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with both a rain shower and telephone shower head and double vanities, private balcony with whirlpool and partial ocean view.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

     

    Preferred Club Junior Suite Ocean View

    In addition to the above amenities, the Preferred Club Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with both a rain shower and telephone head shower head and double vanities, private balcony with a whirlpool and ocean view.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

    2 double beds: 3 adults and 1 child or 2 adults and 2 children

     

    Preferred Club Junior Suite Swim Out

    In addition to the above amenities, the Preferred Club Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with both rain and telephone shower heads and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with pool and tropical views.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults (only for use by guests ages 13+)

    2 double beds: 3 adults or 2 adults (only for use by guests ages 13+)

     

    Preferred Club Ocean Front  

    In addition to the above amenities, the Preferred Club Ocean Front rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds,  living area, marble bathroom with both a rain shower and telephone head shower head and double vanities, private balcony with a whirlpool and ocean view.

    2 double beds: 3 adults and 1 child or 2 adults and 2 children

     

    Preferred Club Master Suite Ocean View

    In addition to the above amenities, the Preferred Club Master Suite Ocean View rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa bed, marble bathroom, double sink with bathtub, separate shower with both rain and telephone shower heads, private furnished balcony with whirlpool and a beautiful ocean view, private Concierge service.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

     

    Preferred Club Master Suite Ocean Front

    In addition to the above amenities, the Preferred Club Master Suite Ocean Front rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa bed, marble bathroom, double sink with bathtub, separate shower with both rain and telephone shower heads, private furnished balcony with whirlpool and a beautiful ocean view, private Concierge service.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

     

    Preferred Club Governor Suite

    In addition to the above amenities, the Preferred Club Governor Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa bed, marble bathroom, double sink with bathtub and separate shower with both rain and telephone shower heads, private fully furnished terrace with direct access to a private pool with whirlpool and beach front views. This suite it´s adjoining to a Preferred Club Junior Swim Out.  Private Concierge service.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

     

    Preferred Club Master Suite Orchid

    Perfect for special occasions and celebrations, the Preferred Club Master Suite Ocrhid offers a terrace with a gorgeous ocean view, ideal for ceremonies, cocktail parties and private dinners.

    In addition to the above amenities, the Preferred Club Master Suite Orchid rooms boast modern design and luxury accommodations infused with elements of nature. The suite includes a master bedroom with a king size bed facing the beautiful Caribbean Sea and has direct access to a beautiful master bathroom with a rain shower, double vanities a water closet, full length mirror and vanity mirror, plus bathrobes and slippers. A living room adjacent to the bedroom includes a sofa bed, a flat screen satellite TV and a half-bath. The terrace includes a pantry that serves the festivities happening on the terrace. Private Concierge service is also included.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

     

    Preferred Club Master Suite Peony

    Perfect for special occasions and celebrations, the Preferred Club Master Suite Peony offers an oversized terrace with a gorgeous ocean view, ideal for ceremonies, cocktail parties and private dinners for up to 40 guests.

    In addition to the above amenities, the Preferred Club Master Suite Peony rooms boast modern design and luxury accommodations infused with elements of nature. The suite includes a master bedroom with a king size bed facing the beautiful Caribbean Sea and has direct access to a beautiful master bathroom with a rain shower, double vanities a water closet, full length mirror and vanity mirror, plus bathrobes and slippers. The bedroom also offers a powder room ideal for brides, grooms or anyone who needs to get ready for a special occasion. A living room adjacent to the bedroom includes a sofa bed, a flat screen satellite TV and a half-bath. The terrace includes a pantry that serves the festivities happening on the terrace. Private Concierge service is also included.

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

     

    Preferred Club Presidential Suite 

    In addition to the above amenities, the Preferred Club Presidential Suite room boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, dining room including table for eight, large living area with a full bar, marble bathroom, double sink with bathtub and separate shower with both rain and telephone shower heads, a spacious fully furnished terrace with direct access to a private pool with whirlpool and beach front views. This suite maybe connected with a Preferred Club Junior Suite Ocean Front featuring two double beds. Private Concierge service.

     

    Maximum occupancy combinations:

    King bed: 3 adults or 2 adults and 2 children

     

    Also available upon request:

  • 4 ADA rooms available in Junior Suite Ocean View with king bed and 1 ADA Room available in Preferred Club Junior Suite Ocean view with king bed
  • The ADA suites can be connected to another Junior Suite Ocean view with two double beds
  • Special chairs adapted for water closet or shower.
  • INDOOR/OUTDOOR ACTIVITIES

  • Ping Pong
  • Board Games
  • Rollglider Aerial ride
  • Waterpark
  • Lazy River
  • Tennis court
  • Live musical performances 
  • Stage shows 
  • Yoga
  • Spanish lessons 
  • Cooking and cocktail classes including wine and tequila tastings
  • Bocce 
  • Horse Shoes
  • Aqua-aerobics
  • Bingo
  • Dance lessons
  • Musical trivia
  • Golf*

  • WATER SPORTS

  • Non-motorized water sports
  • Introductory scuba lessons in the pool
  • Water volleyball
  • Kayak tour
  • Snorkeling
  • Scuba diving*

  • *Additional costs apply

    The use of drones or artifacts that fly or float in or on the premises of Dreams Resorts is strictly forbidden, except for those that have written authorization from the General Management of the hotel.

    POOLS

    Dreams Natura has three main pools, a children’s pool and two whirlpools located on property. The adults only pool and Infinity Pool both feature stunning views of the azure Caribbean Sea. All pools are treated with chlorine. 

     

    Pools

    Heated

    Notes

    Adults only pool

    Yes

    Located next to the Swim-Up Bar

    Activities Infinity pool

    Yes

    Located next to the Barefoot grill

    Main pool

    Yes

    Located between the fishpond and the adults only pool

    Children´s splash pool

    Yes

    Located in front of the Blue Water grill

     

     

    WATERPARKS & LAZY RIVER

    Hours: 10:00 a.m. – 5:00 p.m.

     

    Children’s Waterpark

  • 2,475 ft2
  • 8 aqua spray water jets
  • 4 waterslides
  • Giant splash bucket
  •  

    Waterpark

  • 241- foot waterslide*
  • 224- foot closed tube waterslide*
  • *Minimum height of 3.93 ft or 1.20 meters tall and maximum weight of 120kg. or 264 pounds

  •  291-foot boat slide**
  • **Minimum weight 120 kgs (264 lb) / Maximum weight 180 kgs (396 lb) considering 1 person.

    **Minimum weight 140 kgs (308 lb) / Maximum weight 240 kgs (529 lb) considering 2 people.

    Lazy River 

  • 607-foot flowing pool
  • 2 splash buckets
  • Palm three water curtain
  • Relaxing Nature Sounds
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    EXPLORER’S CLUB FOR KIDS

    Hours: 10 a.m. – 6 p.m.

    Ages: 3 – 12

    The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our American Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:

  • Arts & Crafts
  • Playground
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sandcastle contests
  • Board games and video games
  • Kids stage
  • Light snacks area for kids
  •  

    CORE ZONE TEENS CLUB

    Hours: 2 p.m. – 10 p.m.

    Ages: 13 – 17 

    We offer special activities for your teen’s ages 13 – 17 too! The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:

  • Social events including disco mixers
  • Snack bar with non-alcoholic drinks and snacks
  • Video games: Xbox 360®, Wii® and Play Station®
  • Ping-pong
  • Billiard
  • Air Hockey
  • Football table
  • Adults are allowed when accompanying their children
  •  

    BABYSITTING

    Please contact concierge for details. Additional costs apply.

     

    UNIQUE EXPERIENCES

  • Tequila tasting
  • Shopping
  • Cooking classes
  • Chef Table Gourmet Experience*
  • Cocktail lessons
  • Spanish Lessons
  •  

    *Additional costs may apply

    FACILITIES & SERVICES

  • Four swimming pools: main pool, activities infinity pool, children’s splash pool, adults only pool
  • Rollglider aerial ride
  • Explorer’s Club for Kids
  • Core Zone Teens Club
  • Concierge service
  • Meeting facilities including four breakout rooms
  • Business center
  • Accessible rooms
  • Wedding gazebo
  • Wi-Fi
  • Logo Shop (gift shop with handicrafts, cigars, etc.)
  • Tour desk*
  • Laundry service*
  • Currency exchange*
  • On-site wedding, meeting and event coordinators*
  • Wedding and honeymoon packages*
  • Romantic dinners*
  • Gluten-free and vegetarian options

  •  

    *Additional costs may apply.

    **Laundry and dry-cleaning services available Monday – Saturday with a 24-hour return time.

    SPA BY PEVONIA®

    Pamper yourself at our à la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

     

    Spa facilities include:

  • 12 treatment rooms for massages, facials and body treatments include:
  • 2 couples cabins
  • 8 individual cabins
  • 2 VIP couples cabin
  • Beauty salon
  • 2 Bridal suites
  • Men and women’s separate locker rooms
  • Revive Juice bar
  • Hydrotherapy circuit
  • Sauna
  • Steam room
  • Therapeutic showers
  • *Minimum age: 16 years or older and must be accompanied by an adult at all times

    Fitness Center

    Our fully equipped, air-conditioned fitness center provides a full range of cardio-conditioning activity and exercise equipment including treadmills, elliptical machines and free weights.

     

    SMALL DOGS WELCOME*

    Now Resorts & Spas now offer small dog friendly accommodations and other extras, in select room categories (with restricted access throughout the resort) so you don’t have to leave your four-legged friend behind.

    Clean Complete Verification™

    It is important you have peace of mind anytime you choose to visit a Dreams-branded property, and health and safety have always been a top priority. To support this, Dreams-branded properties have implemented their CleanComplete Verification™ for new health and safety policies and protocols that begin the moment you begin planning a vacation to the time you return home.