Dreams Riviera Cancun Resort & Spa

Dreams Riviera Cancun Resort & Spa is a AAA Four Diamond resort designed to reflect the charm of the Mexican Caribbean and is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. This 486 premium octagonal rooms and suites resort will allow guests to luxuriate in private and spacious accommodations with each room having at least one whirlpool and ground floor room offering a plunge pool, daily refreshed mini-bar, full marble bathroom, and a wealth of amenities. Nine gourmet themed restaurants, six fabulous bars from elegant to swim-up, plus a fully-equipped fitness center and a world-class Dreams Spa by Pevonia® provide guests with a host of amenities.

  • AAA Four Diamond award-winning resort since 2014
  • Only 20 minutes south of Cancun International Airport
  • Family-friendly resort offering a heated kids pool and a Mayan-themed Explorer’s Club with a planetarium, a pyramid-shaped climbing wall and new toddler room
  • Unique octagonal-shaped rooms and suites facing the Caribbean
  • Connecting rooms available, ideal for families
  • Majority of ground floor rooms offer an exclusive outdoor plunge pool
  • 70% of rooms and suites offer stunning ocean views
  • All Preferred Club suites have whirlpools in the bathrooms and on the balconies
  • Outdoor pool theatre for shows and themed dinners
  • Beach front wedding gazebo boasting spectacular views of the turquoise Caribbean Sea
  • Walking distance to the quaint fishing town of Puerto Morelos
  • Intimate wine cellar offering international premium brand wine selections
  • Chef’s Garden – Chef Jose Santos hosts cooking classes and wine tastings three times a week followed by a garden feast, hosting up to 40 guests. Garden grows herbs and vegetables, used in the Chef’s Garden cooking classes and at all restaurants on-property
  • Locked in Love Garden – Inspired by the love padlock bridge in Paris, guests can add their own love lock on the resort’s giant “LOVE” sign
  • Unlimited-Luxury® where everything is included:

  • Personalized check-in and check-out
  • Special concierge service
  • Preferred status and amenities
  • Preferred Club suites in premium locations
  • Access to the Lazy River at the Preferred Club Villa section
  • Upgraded mini-bar
  • Upgraded bath amenities
  • Pillow menu
  • Complimentary newspaper in-suite every day (English or Spanish)
  • Private Preferred Club Lounge
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and fine liquors
  • Complimentary computer access
  • Exclusive dining access
  • Daily à la carte breakfast in Maris restaurant
  • Daily à la carte breakfast in Oceana restaurant at Secrets Playa Mujeres
  • Exclusive spa privileges
  • Complimentary access to hydrotherapy circuit at the Secrets Spa by Pevonia® (one day per stay)
  • 20% off spa treatments (not combinable with any other promotions or offers)
  • Private Preferred Club beach area
  • Bali beds in the pool and beach area exclusively for Preferred Club guests
  • Exclusive access to the Hideaway bar
  • Access to all Preferred Club amenities at Secrets Playa Mujeres (for guests ages 18+)

  • Unlimited-Luxury® for couples and couples with children.

    Book a Preferred Club suite and receive the following additional amenities and services:

  • Personalized check-in and check-out 
  • Special concierge service
  • Preferred status and amenities
  • Preferred Club suites in premium locations
  • Upgraded mini-bar 
  • Upgraded bath amenities
  • Pillow menu
  • Complimentary newspaper in-suite every day (English or Spanish)
  • Private Preferred Club Lounge
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and fine liquors
  • Complimentary computer access
  • Exclusive dining privileges
  • Daily à la carte breakfast in Seaside Grill restaurant
  • Exclusive spa privileges
  • Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
  • Private Preferred Club beach area
  • Beachside waiter service
  • Bali beds available (additional costs apply)
  • All 486 rooms and suites at Dreams Riviera Cancun Resort & Spa are spacious and elegantly furnished — filled with luxurious amenities to relax, soothe and welcome you. All guest rooms were recently modernized in 2018 with new bedding, upgraded TV’s and brighter colors, offering a fresh and contemporary look. Enjoy a drink, or a meal, on your private terrace with room service at your call. Need something special? Just ask for the concierge. We’re here day and night to serve you and give you a vacation beyond any comparison.


    All suites offer the following amenities:

  • King size bed or two double beds
  • Private, furnished patio or balcony
  • Marble floors
  • Jetted aromatherapy hydrotub, separate shower and separate toilet with phone
  • Double vanity mirrors
  • Hair dryer
  • Twice-daily maid service
  • 50” satellite LED 4K TVs
  • Air-conditioning with in-room climate control
  • Direct-dial telephone
  • Daily refreshed mini-bar with beer, juices, soft drinks and bottled water
  • MP3 docking station alarm clock
  • Electronic in-room safe
  • Coffee and tea maker
  • Concierge service, located by lobby
  • Iron and ironing board
  • Bathrobes and slippers
  • 24-hour room service*
  • All rooms and suites are non-smoking
  • *Temporarily available with limited hours from 7am-11pm

     

    ROOM CATEGORY DESCRIPTIONS

    Premium Deluxe Garden & Tropical View

    In addition to the above amenities, this octagonal-shaped room offers fabulous views of the gardens and beyond. These rooms feature an indoor hydrotub and are located in Section 15a and 16a* on the exterior or lower levels.

    Premium Deluxe with Plunge Pool

    In addition to the above amenities, this octagonal-shaped room also offers a spacious terrace with plunge pool and indoor hydrotub. These rooms offer spectacular views of the gardens or pools. Located on the ground floors in Section 15a and 16a*.

    Premium Deluxe Ocean View

    In addition to the above amenities, this octagonal-shaped room features a spacious terrace, an indoor hydrotub and spectacular views of the Caribbean Sea. Located on the Section 15a and 16a* in the interior or upper levels.

    Family Suites Premium (Two Premium Deluxe connecting rooms)

    In addition to the above amenities, this octagonal-shaped room connects one with Premium Deluxe Tropical Deluxe King-size with one Premium Deluxe Tropical View Double.  This spacious suite features an indoor hydrotub, and a private furnished balcony with fabulous views of the garden and beyond.

    PREFERRED CLUB

    All Preferred Club suites offer the following additional amenities and services:

  • Personalized check-in and check-out 
  • Special concierge service
  • Preferred status and amenities
  • Preferred Club suites in premium locations
  • Upgraded mini-bar 
  • Upgraded bath amenities
  • Pillow menu
  • Complimentary newspaper in-suite every day (English or Spanish)
  • Private Preferred Club Lounge
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and fine liquors
  • Complimentary computer access
  • Exclusive dining privileges
  • Daily à la carte breakfast in Seaside Grill restaurant
  • Exclusive spa privileges
  • Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
  • Private Preferred Club beach area
  • Beachside waiter service
  • Bali beds available (additional costs apply)
  • Preferred Club Ocean View

    In addition to the above amenities, the octagonal-shaped suite offers an indoor hydrotub and a spacious terrace with an outdoor whirlpool and stunning ocean views. Located in Section 15b and 16b in the interior, exterior or upper levels.*

     

    Preferred Club Ocean View and Pool Front

    In addition to the above amenities, this rectangular-shaped suite offers an indoor hydrotub and a spacious terrace with an outdoor whirlpool and marvelous views of the pools and ocean. Located in the interior on Section 15b and 16b in upper levels.*

     

    Preferred Club with Plunge Pool

    In addition to the above amenities, this suite offers an indoor hydrotub and a spacious terrace with both an outdoor whirlpool and plunge pool. This suite is located on the ground floor and features beautiful views of the gardens or pools. Located on the ground floors in Sections 15b and 16b.*

     

    Preferred Club Ocean Front Honeymoon Suite

    In addition to the above amenities, this suite also offers marble floors, a king bed, desk, spacious terrace with an indoor hydrotub and outdoor whirlpool. This suite features spectacular ocean front views. Located on floors 2 through 5 Section 15c and 16c.*

     

    Family Suites Preferred (Two Preferred Club connecting rooms)

    In addition to the above amenities, this spacious suite connects one with Preferred Club Ocean View King with one Preferred Club Ocean View Double.  The suite also offers a private furnished balcony with outdoor hydrotub and stunning ocean views.

     

    Preferred Club Ocean Front Master Suite

    In addition to the above amenities, this suite also offers a separate living area with a sofa bed, separate dining area with kitchenette, sliding doors with privacy to the master bedroom with a king size bed, fully-equipped bathroom with separate shower and two sinks, a desk and a spacious balcony with an interior and exterior whirlpool. This suite features spectacular ocean front views. Located on floors 2 through 5 in Section 15c and 16c.*

     

    Preferred Club Ocean Front Governor Suite

    In addition to the above amenities, this suite also offers a separate living area with a sofa bed, a separate dining area with kitchenette, sliding doors for privacy to the master bedroom featuring a king size bed, a fully-equipped bathroom with separate shower and two sinks, an indoor and outdoor whirlpool plus a plunge pool with a spacious terrace and direct access to a white-sandy beach. Located on the ground floors in Section 15c and 16c.*

     

    Preferred Club Ocean Front Presidential Suite

    In addition to the above amenities, this suite also offers a separate living room with additional seating arrangements, dining table that has the ability to seat 6, a spacious terrace that includes a plunge pool, direct access to the sandy-white beach and a personalized palapa during the stay. This suite also features a separate bedroom with a king bed, an indoor hydrotub and spacious terrace with exterior whirlpool. Located on the ground floor in Section 15c and 16c.*

    *Please look at the Resort Map for the location of rooms

    Also available upon request:

  • Connecting rooms
  • Accessible rooms with showers for those with restricted mobility
  • Extra bed & crib
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    INDOOR/OUTDOOR ACTIVITIES:

    • Euro-Bungee
    • Water and land aerobics
    • Yoga classes
    • Beach and water volleyball
    • Cooking, cocktail, dance and Spanish lessons
    • Bocce ball and billiards
    • Nightly live entertainment
    • Big screen movies by the Barefoot area
    • Sport fishing*
    • Climbing pyramid
    • Soccer and football
    • Weekly beach parties
    • Golf*
    • Ping-pong
    • Table games
    • Beach Olympics
    • Mexican bingo
    • Theme nights

     

    WATER SPORTS

    • Diving clinic*
    • Scuba diving*
    • Snorkeling
    • Water polo
    • Windsurf*
    • Hobie Cats
    • Kayaks
    • Swimming with the dolphins (nearby)*

    *Additional fees may apply

     

    EXPLORER’S CLUB FOR KIDS

    Hours: 9 a.m. – 10 p.m.

    Ages: 3 – 12

    At this fully supervised children's program, kids will enjoy the following activities:

    • Arts & crafts
    • Splash fountain
    • Playground
    • Treasure hunts
    • Sandcastle contests
    • Kid’s theatre
    • Board games and video games
    • Indoor game room
    • Climbing pyramid
    • Weekly campout adventures
    • Big screen movies by the Barefoot area
    • Beepers for parents
    • Dinners for children

    All Explorer’s Club staff members are certified by the Red Cross in CPR for children.

    UNIQUE EXPERIENCES

    Chef’s Garden – Executive Chef Jose Santos hosts cooking class and wine tasting three times a week, followed by a garden feast. The garden grows herbs and vegetables which are used in the class and at the resort’s restaurants. Up to 40 guests per class. Preferred Club guests receive higher priority when reserving spaces. 

    Locked in Love Garden  – Inspired by the love padlock bridge of Paris, guests can symbolize their promise of love by adding a love lock on Dreams Riviera Cancun’s giant “LOVE” sign and capture a memorable vacation photo.

    FACILITIES & SERVICES

  • 3 pools (2 of which are heated) and 2 outdoor whirlpools
  • Explorer’s Club – kids ages 3-12
  • Fitness Center
  • Dreams Spa by Pevonia® with main hydrotherapy area*
  • 24-hour room service
  • Currency exchange
  • Wedding gazebo
  • Babysitting**
  • Concierge service and 24-hour front desk
  • Shopping and newsstand on-site*
  • Meeting facilities
  • Business Center
  • Computers with Internet access
  • Laundry and dry-cleaning service***
  • Pool and beach wait service
  • Indoor theatre
  • ATM
  • On-site wedding, meeting and event coordinators
  • Accessible rooms
  • * Additional costs apply

    ** Babysitting services are $10/hr for under 3 kids and $10/hr for each additional kid; arrangements must be made with concierge desk.  Additional charge for taxicab if babysitter needs to come to the hotel or stay after 8pm.

    *** Laundry and dry-cleaning service available Monday-Saturday – 24 hour return time.

     

    BUSINESS CENTER

    Hours: 7 a.m. – 11 p.m.

  • Computers with high-speed Internet access
  • Printer & copier
  • Phone
  • Computer accessories
  •  

    PAYMENT OPTIONS

  • Credit cards accepted: Visa, Master Card & American Express
  • Currency exchange is located at the Front Desk
  • ATM available in the shopping area – for USD currency (Fees may apply)
  • Traveler’s Checks accepted at the Front Desk
  • 6 elevators for use by guests (located between buildings #1 & #2, #2 & #3, and #4 & #5) 
  •  

    DREAMS SPA BY PEVONIA®*

    Hours: 8 a.m. – 8 p.m.

    Dreams Spa by Pevonia® at Dreams Riviera Cancun offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Swiss showers, saunas, steam rooms, private showers and relaxing areas are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full service beauty salon are all available to you.

  • Massage and body treatments cabins
  • Relaxing, aromatherapy and sport massages
  • Reflexology
  • Main hydrotherapy area
  • Cold plunges
  • Outdoor cascading whirlpool
  • Exfoliation treatments
  • Facials
  • Bathrobes, towels and slippers
  • Yoga classes
  • Steam room and dry sauna
  • Hair and beauty salon, manicures and pedicures
  • Elegant locker, vanity and dressing areas
  • Shampoo, body gel, body cream, deodorant
  • Main lounge for men and women
  • Spa boutique
  • Daily newspapers and magazines
  • Double cabins for couples massage
  •  

    FITNESS CENTER

  • Treadmills
  • Stairstep machines
  • Stationary bikes
  • Cardio and other strength training machines
  • Free weights

  • SMALL DOGS WELCOME*

    Dreams Resorts & Spas now offer small dog friendly accommodations and other extras, in select room categories (with restricted access throughout the resort) so you don’t have to leave your four-legged friend behind.

    Clean Complete Verification™

    It is important you have peace of mind anytime you choose to visit a Dreams-branded property, and health and safety have always been a top priority. To support this, Dreams-branded properties have implemented their CleanComplete Verification™ for new health and safety policies and protocols that begin the moment you begin planning a vacation to the time you return home.