Dreams Tulum Resort & Spa

Visit Dreams Tulum Resort & Spa, a AAA Four Diamond resort nestled along a sugar white-sand beach, boasting Mexican Colonial architecture. Relax in 432 spacious rooms & suites with private terraces. The Unlimited-Luxury® experience begins with luxury amenities, including 24-hour room service. Gourmet cuisine and unlimited top-shelf spirits are served at nine dining options and seven bars & lounges. Relax by the pools or partake in land or water activities during the day. Enjoy the Dreams Spa by Pevonia® while the kids play at the Explorer’s Club. At night, exciting entertainment awaits. The Unlimited-Luxury® experience continues with free Wi-Fi and international calling to the U.S., Canada and Mexico. If you’d like to explore Tulum, the ancient Mayan ruins and the cultural town with great shopping and restaurants are just a 5 short minutes away from the resort.

  • AAA Four Diamond award-winning resort since 2015
  • Secluded on a sugar white sand beach stretching for miles
  • An eco-friendly resort with an impressive 44-acre garden landscape of over 5,000 indigenous plants from around the region
  • Ideally situated within close proximity to the historic ruins of Tulum and eco-adventure park of Xel-Ha
  • Spacious, 432 well-appointed rooms and suites - all of which boast contemporary Mexican décor and spacious marble bathrooms
  • Boasting luxurious swim out suites, some designated for adults-only
  • A unique, traditional Spanish-style wedding chapel providing wedding couples with catholic ceremonies
  • Exciting Mayan-themed Explorer’s Club for Kids ages 3-12, complete with water playground, fountains, rock climbing wall, internet center, game room and more
  • The all-new water park for kids features six waterslides, 2 splash buckets and more
  • Core Zone Teen’s Club boasts a snack bar, video games, a foosball table and more
  • World-class Dreams Spa by Pevonia® with over 9 interior cabins, 3 glass exterior cabins surrounded by jungle, 3 exterior Palapas overlooking the Caribbean Sea and a Bridal Suite
  • At the Spa Pantry, guests can make their own spa products from the local plants and herbs with a knowledgeable spa staff member – then take it back to a jungle cabin for a relaxing treatment
  • Complimentary traditional Temazcal ceremony located on-site
  • Unlimited-Luxury® where everything is included:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines.

  • Unlimited-Luxury® for couples and couples with children.

    PREFERRED CLUB


    Book a Preferred Club suite and receive the following additional amenities and services:
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Private Preferred Club Lounge
  • Dedicated beach area
  • Indoor whirlpool (select rooms) and double vanity sink
  • Separate living area
  • Upgraded mini-bar service and bath amenities
  • iPod docking station
  • Complimentary computer access in Preferred Club Lounge
  • Pillow Menu
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts & fine liquors in the lounge
  • Complimentary newspaper in room every day (English and Spanish) available upon request
  • Pool bar service (exclusive to guests staying in swim out rooms & suites)
  • Our 432 elegant guest rooms and suites provide luxurious amenities that you’d picture in your wildest dreams. These rooms and suites are spacious and offer well-appointed bathrooms, living areas, private terraces or balconies and gorgeous views of the lush resort gardens or the crystal-clear Caribbean Sea. Swim out rooms and suites provide an even higher level of luxury, as they grant guests with access to a swimming pool right from their terrace. The adults-only rooms and suites are available in a secluded garden section of the resort for adults who want a peaceful getaway.

    ALL GUEST ROOMS & SUITES OFFER THE FOLLOWING AMENITIES:

  • King size bed or two double beds
  • Private, furnished patio or balcony
  • Marble floors
  • Vanity
  • Marble bathrooms (some with a whirlpool)
  • Scale
  • Bathrobes and slippers
  • Hair dryer
  • Twice-daily maid service
  • 24-hour room service
  • 42” cable TV minimum with HD channels available
  • Air-conditioning with in-room climate control
  • Ceiling fans
  • Direct-dial telephone with workstation
  • Daily refreshed mini-bar with beer, juices, soft drinks and bottled water
  • CD/DVD players
  • iPod docking station
  • Electronic in-room safe
  • Coffee and tea maker
  • Concierge service, located by lobby
  • Iron and ironing board
  • Electric outlet voltage: 110 watts
  • ROOM CATEGORY DESCRIPTIONS:

    Deluxe Garden View | 451 ft² / 42 m²

    Standard room has contemporary décor. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower, garden view, private balcony or terrace with hammock. Located in buildings 12 B and D and built in the shape of haciendas centering the beautiful, lush gardens.

    Max occupancy (1 king bed): 2 adults or 3 occupants (adults/children)

    Max occupancy (2 double beds): 3 adults or 4 occupants (adults/children)

    Deluxe Garden View (Adults-Only Section) | 451 ft² / 42 m²

    This room boasts contemporary décor in an adults-only section of the resort. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower, private balcony or terrace with hammock. Adults can enjoy a quaint section of the resort with views of the beautiful, lush gardens. Located in building 12 A.

    Max occupancy (1 king bed): 2 adults

    Max occupancy (2 double beds): 3 adults

    Deluxe Ocean View | 451 ft² / 42 m²

    In addition to all of the above amenities, this standard room offers contemporary décor, a king bed or two double beds, bathroom with bath tub, ocean view and private balcony with hammock (except the 3rd floor rooms). Located in buildings 18 A and B, the most secluded section of the resort, and provides an impeccable view of the Caribbean Sea.

    Max occupancy (1 king bed): 2 adults or 3 occupants (adults/children)

    Max occupancy (2 double beds): 3 adults or 4 occupants (adults/children)

    Deluxe Junior Suite Garden View | 515 ft² / 48 m²

    In addition to the all of the above amenities, this room offers contemporary decor, king bed or two double beds, separate living area with a sofa, marble bathroom with shower and whirlpool bath tub, telephone extension in the bathroom, double sink and a garden view. Located in the 17 A, B, C, D, E, and F buildings, of rooms spanning over three separate floors. Close proximity to the main lobby as well as the restaurant area and faces the main fountains.

    Max occupancy (1 king bed): 2 adults or 4 occupants (adults/children)

    Max occupancy (2 double beds): 3 adults or 4 occupants (adults/children)

    Deluxe Junior Suite Ocean View | 515 ft² / 48 m²

    In addition to all of the above amenities this room offers contemporary decor, a king bed or two double beds, separate living area with a sofa, marble bathroom with shower and whirlpool bath tub, double sink, ocean view, and telephone extension in the bathroom and private balcony or terrace. Located in the 17 A and F buildings.

    Max occupancy (1 king bed): 2 adults or 4 occupants (adults/children)

    Max occupancy (2 double beds): 3 adults or 4 occupants (adults/children)

     

    PREFERRED CLUB

    All Preferred Club suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Private Preferred Club Lounge
  • Dedicated beach area
  • Indoor whirlpool (select rooms) and double vanity sink
  • Separate living area
  • Upgraded mini-bar service and bath amenities
  • Complimentary computer access in Preferred Club Lounge
  • Pillow menu
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts & fine liquors in the lounge
  • Complimentary newspaper in room every day (English and Spanish) available upon request
  • Pool bar service (exclusive to guests staying in swim out rooms & suites)
  •  

    PREFERRED CLUB ROOM CATEGORY DESCRIPTIONS:

    Preferred Club Junior Suite Ocean Front | 547 ft² / 51 m²

    In addition to all of the above amenities this Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and whirlpool bath tub, double sink, and telephone extension in the bathroom, private concierge service, ocean front views, private balcony or terrace. These rooms are in the 17F and 18 A buildings of rooms facing the pool and beach. This section is next to the main plaza and restaurant area.

    Max occupancy (1 king bed): 2 adults or 3 occupants (adults/children)

    Max occupancy (2 double beds): 2 adults or 4 occupants (adults/children)

    Preferred Club Deluxe Garden Swim Out | 451 ft² / 42 m²

    In addition to all of the above amenities this room offers contemporary decor, king or two double beds, marble bathroom, double sink, private terrace and a beautiful direct swim-out access to a refreshing swimming pool that flows to each private patio. Located in the 12 C building of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools.

    Max occupancy (1 king bed): 2 adults or 3 occupants (adults/children)

    Max occupancy (2 double beds): 3 adults or 4 occupants (adults/children)

    Preferred Club Deluxe Garden Swim Out (Adults-Only Section) | 451 ft² / 42 m²

    This room in the adults-only section boasts contemporary decor, king or two double beds, bathroom, double sink, private terrace and a beautiful direct swim-out access to a refreshing swimming pool that flows to each private patio. Located in the 12 A building of rooms, and centered on the beautiful, lush gardens. Built in the shape of old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools.

    Max occupancy (1 king bed): 2 adults

    Max occupancy (2 double beds): 3 adults

    Preferred Club Honeymoon Suite Ocean View | 627 ft² / 60 m²

    In addition to all of the above amenities this Preferred Club Honeymoon Suite offers contemporary décor, king size bed and separate living area with a sofa, in either ocean view and garden view, marble bathroom with shower and whirlpool bath tub and telephone extension in the bathroom walking closet, double sink, private concierge service, private balcony or terrace and Dreams Box for private room service. Located in the 15th A and F building of rooms facing the pool and beach this section is next to the main plaza and the restaurant area.

    Max occupancy: 2 adults

    Preferred Club Hacienda Suite | 623 ft² / 58 m²

    In addition to all of the above amenities this Hacienda Suite, hardwood floors and contemporary décor, a king bed or double bed, bathroom with shower and whirlpool bathtub, private concierge service and partial ocean view. These suites are in the 16 A building of rooms, ideally above the Coco Café and the Preferred Club, next to the main plaza and restaurant area.

    Max occupancy: 2 adults or 4 occupants (adults/children)

    Preferred Club Hacienda Presidential Suite | 1,948 ft² / 181 m²

    In addition to all of the above amenities this Hacienda Presidential Suite offers, wood flooring, contemporary décor, one bedroom with king bed and one living room with a sofa bed, large bathroom with shower and whirlpool, double sink, private concierge service, pool and ocean views, spacious private balcony. These suites are located in the 14th building* of rooms above the Coco Café and the Preferred Club, next to the main plaza and restaurant area.

    Max occupancy: 2 adults or 4 occupants (adults/children)

     

    ADULTS ONLY ROOMS & SUITES

    Dreams Tulum presents an exclusive adults-only section with luxurious rooms. Adults can get the ultimate relaxation experience and enjoy their room with breathtaking views of the beautiful lush gardens. Available room categories include:

  • Deluxe Garden View
  • Preferred Club Deluxe Garden Swim Out
  •  

    PREFERRED CLUB SWIM OUT ROOMS & SUITES

    Stay in any Preferred Club Swim Out rooms or suites, and you’ll be able to walk out on your private terrace and immediately access a refreshing swimming pool. Guests who stay in these room categories will be granted exclusive bar service by the pool!

    Also available upon request:

  • 44 connecting Deluxe Garden View rooms
  • 16 connecting Preferred Club Deluxe Garden Swim Out rooms
  • 10 connecting Deluxe Junior Garden View rooms
  • 4 handicapped rooms in buildings 12 B and 12 D with ramp entrance to rooms – standard bathroom and additional handicapped friendly bathroom
  • Extra bed & crib
  • INDOOR/OUTDOOR ACTIVITIES

  • Golf
  • Themed dinners
  • Weekly pool party
  • Tennis/tennis clinics*
  • Ping-pong
  • Shuffle board
  • Table games
  • Bocce-ball
  • Dance lessons
  • Beach and water volleyball
  • Euro-Bungee - for kids 3-12 years old
  • Beach hiking
  • Deep sea fishing*
  • Spanish lessons
  • Beach Olympics
  • Cocktail and cooking lessons*
  • Beach soccer
  • Big screen movies on the beach
  • Sports bar
  • Yoga on the beach
  • Explorer’s Club for Kids
  • Core Zone Teens Club
  • Complimentary traditional Temazcal ceremony located on-site
  • WATER SPORTS

  • Intro to Diving course in pool
  • PADI Diving center*
  • Non-motorized water sports
  • Kayaking
  • Snorkeling*
  • Hobie cats**
  • Scuba diving*
  • * Additional fees may apply

    ** $10 training fee. Training is mandatory to use Hobie Cats.

     

    EXPLORER’S CLUB FOR KIDS

    Ages: 3 – 12

    At this Mayan-themed, fully supervised children's program, kids will enjoy the following activities:

  • Arts and crafts
  • Playground
  • Splash fountain
  • Treasure hunts
  • Sandcastle contests
  • Kid’s theatre
  • Tours of the resort’s flora and fauna
  • Board games and video games
  • Rock-climbing wall
  • Weekly campout adventures
  • Big screen movies on the beach
  • Dinner for children
  • Explorer’s Club Water Playground Hours: 3:00 p.m. – 5:30 p.m. every day A brand-new, state-of-the-art water playground is located at the Explorer’s Club. The water playground includes: • 6 waterslides • 2 buckets that fill with water and splash into the pool below • Outdoor wet play area *Rules & restrictions apply All Explorer’s Club staff members are certified by the American Red Cross in CPR for children

    All Explorer’s Club staff members are certified by the American Red Cross in CPR for children.

     

    CORE ZONE TEENS CLUB

    Ages: 13 – 17

    At this supervised program, teens can meet each other, enjoy indoor and outdoor activities and have fun with no parents around: 

  • Snack bar with non-alcoholic drinks
  • Plasma televisions with wide variety of DVDs
  • Xbox One® and PlayStation 4®
  • Ping Pong table and other table games
  • Daily activities schedule
  •  

    DIVE SHOP*

    Dreams Tulum Resort & Spa has an on-site dive shop that offers the following services:

    Diving: We have a wide variety of ocean dive sites that we visit, all within a fifteen-minute boat ride from the hotel. The local reefs are healthy with lots of soft and hard coral, as well as a variety of marine life. Dive in the freshwater caverns or cenotes of the area.

    Snorkeling: Masks and fins free for guest use for two hours per day, it is intended for use on the property or nearby. Snorkeling from the beach out front is good depending on the weather; there is a reef about a 10-minute swim out from the beach. There are two excellent snorkeling tours (additional cost) where guests take a boat to a nearby reef for about two hours twice a day at 11:15 am and 2:15 pm, which last about two hours. The reef is very healthy and protected from ocean waves by a shallow and wide barrier reef. The guide goes in the water with the guests and shows them many creatures and features that they might not ordinarily see.

    Fishing: Deep-sea fishing trips are available. There are 2, 3 or 4-hour trips and the prices vary according to the number of hours with a maximum number of four passengers. For larger parties or for those interested in fishing from larger boats, we can also make the necessary arrangements.

     

    UNIQUE EXPERIENCES

    Spa Pantry – Guests can learn how to make their own spa products with local Mexican flora, natural ingredients and oils. They can take home the products and the knowledge as well as use their product in a massage session at the spa at Dreams Tulum.

    Chef’s Dessert Night* – Every Thursday, the chefs of Dreams Tulum set up all kinds of desserts at the Coco Café for guests to try.

    Street Food* – Every Tuesday, a street food festival is set up in front of the resort chapel. Local vendors offer Mexican foods, handicrafts and souvenirs

    Palm Tour - This interactive guided tour educates guests about the unique classifications of palms located throughout the property and surrounding area.

    Jungle Tour - An interactive guided tour covering the variety of local trees, flowers and exotic birds living throughout the property and surrounding area.

    Made in Mexico, Art with Sense - Provides guests with access to quality, sustainable art, jewelry and fashion created by community artists.

    Plant-a-Tree Project - Dreams Tulum adopted a parcel of land in the surrounding community that will be used specifically for the Plant-a-Tree project. Guests are welcome to participate and will receive updates on the program as well as their tree.

    Turtle Protection Program - During the months of May thru October, mother Caray Green Sea Turtles visit the beaches of Quintana Roo to lay their eggs. As part of the Sea Turtles conservation, Dreams Tulum is committed to educating guests as well as the surrounding community on the safety precautions that should be taken during the Sea Turtles most fragile nesting months.

    *Events may be rescheduled without prior notice.

    FACILITIES & SERVICES

    • 2 pools (activities pool is heated seasonally)
    • Fitness Center
    • Traditional Spanish wedding chapel
    • Beach and pool Bali beds*
    • Elevators and handicapped accessible rooms
    • Wedding Showroom*
    • Bridal suite
    • Boutique*
    • Dreams Spa by Pevonia®*
    • Beauty center*
    • Travel agency*
    • Medical facility*
    • Dive shop*
    • Car rental*
    • Laundry and dry-cleaning service***
    • Convention center
    • Shopping and newsstand
    • 24-hour room service
    • Photo gallery and shop
    • Concierge service
    • Tours and excursions*
    • Theatre
    • Explorer’s Club for Kids
    • Core Zone Teens Club
    • Meeting facilities
    • Wedding and honeymoon packages
    • Currency exchange
    • Meeting/Wedding/Event coordinators on-site*

    * Additional costs apply

    ***Laundry and dry-cleaning service available Monday-Saturday – 24 hour return time.

     

    PAYMENT METHODS

    • Credit cards accepted: Visa, Master Card & American Express
    • Currency exchange is located at the Front Desk
    • ATM available in the shopping area – for USD currency and for Local currency (Fees may apply)

     

    DREAMS SPA BY PEVONIA®

    Hours: 8 a.m. – 8 p.m.

    For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® stretches over 12,916 sq. ft./1,200 m2 and offers a sublime atmosphere of pure indulgence combining a hydrotherapy and indigenous Mayan treatments creating a refreshing, invigorating and peaceful experience. Private Vichy and Swiss showers, whirlpool baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon. All staff receive a special Pevonia® training and certification. There are over 89 massage treatments and signature treatments available at the spa.

    Spa Facilities include:

    • Hydrotherapy room
    • Beauty salon
    • 9 interior cabins – including a couples treatment room
    • Whirlpool
    • Cold-plunge
    • Regular and Swiss showers
    • Exterior palapas
    • 3 beach cabins, 2 jungle cabins and a holistic cabin
    • Pevonia® brand names
    • Spa Pantry

    SPA PANTRY

    The Spa Pantry is an area in the spa where guests can make their own spa products. A member of the spa staff will show guests how to use local plants and herbs to create things such as body and facial scrubs that can then be taken to a jungle cabin for a relaxing treatment.

     

    TEMAZCAL EXPERIENCE

    The traditional, renewing Temazcal ceremony is led by an Intercessor, or healer, and is one hour long. The ritual will begin with a blessing from the Intercessor, and one by one, guests will enter the Temazcal structure, sitting in a circle for the healing ceremony. The shelter will be filled with hot stones and the Intercessor will guide participants through the spiritual ritual, involving aromas, herbal steams, sounds and sensations.

    Limited spots per day are available. To participate, guests can sign up at the spa or email the Spa manager at contact@unlimitedvacationsmembers.com.

     

    FITNESS CENTER

  • Treadmills
  • Ellipticals
  • Step machines

  • SMALL DOGS WELCOME*

    Dreams Resorts & Spas now offer small dog friendly accommodations and other extras, in select room categories (with restricted access throughout the resort) so you don’t have to leave your four-legged friend behind.

    Clean Complete Verification™

    It is important you have peace of mind anytime you choose to visit a Dreams-branded property, and health and safety have always been a top priority. To support this, Dreams-branded properties have implemented their CleanComplete Verification™ for new health and safety policies and protocols that begin the moment you begin planning a vacation to the time you return home.