Now Esmerald Resort

Situated in the heart of Cancun’s hotel zone between the Caribbean Sea and the Nichupte Lagoon, Now Emerald Cancun will offer a unique Unlimited-Luxury® experience that the whole family will love. This gem is set on a beautiful white sand beach with crystal blue water and will feature 427 rooms and suites with garden, lagoon and ocean views. Now Emerald combines the beauty of lush nature with modern world-class facilities and is conveniently located only 8 miles away from the Cancun International Airport.

Enjoy unlimited gourmet food and beverages at 8 restaurants and 7 bar options, including a non-alcoholic bar for teens, kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, and a café. Plus, 24-hour room service and a fully stocked in-room minibar are also included with Unlimited-Luxury®.

At Now Emerald Cancun, you’ll find something to keep everyone of all ages entertained. From endless daytime land and water activities, a relaxing spa by Pevonia® and three beautiful pools to kids and teens clubs and adults-only designated areas, the options are endless. For those looking for an even more relaxing, elevated experience, upgrade to the Preferred Club for enhanced rooms and amenities, exclusive access to a lounge, private facilities and more!

  • Located in the heart of the Cancun hotel zone only 13 minutes away from the Cancun International Airport and 30 minutes from Cancun downtown
  • 3 beautiful pools including an infinity pool and an adult’s only pool
  • Access to the relaxing Now Spa by Pevonia® with an assortment of treatments
  • A wide assortment of specialty restaurants and bars for the whole family ranging from kid-friendly to adults-only
  • A variety of rooms and suites offering ocean and lagoon sunset view
  • Adult’s only private areas including an exclusive pool, bar, and a la carte restaurant
  • Unlimited-Luxury®  experience includes:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Enjoy free Wi-Fi and free international calling to the US, Canada and local landlines. 

  • Unlimited-Luxury®for reconnecting every generation.

    Book a Preferred Club suite and receive the following additional amenities and services:

  • Personalized check-in and checkout with concierge service
  • Preferential status and amenities
  • Access to private Preferred Club Lounge
  • Pillow menu available upon request
  • Upgraded bath amenities
  • Upgraded mini-bar service (refreshed daily)
  • Complimentary business center in the Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Informational in-room tablets
  • Bathrobes and slippers
  • Daily maid and turn down service
  • Discover a blend of luxury and comfort in Now Emerald Cancun’s 427 modern room and suites. Take in the stunning views of the lush gardens, the lagoon or the crystal blue Caribbean Sea. Enjoy 24-hour room service, the in-room minibar and other amenities to create a relaxing stay. All rooms and suites are non-smoking.

     

    All suites offer the following amenities:

  • 1 King-size bed or 2 double beds
  • Air conditioning with individual climate control
  • Coffee/tea maker (coffee refreshed at check-in and upon request)
  • Complimentary toiletries
  • 42” HD flat screen with Cable TV
  • Bathrooms with vanity and shower
  • Ipod console and Radio alarm clock
  • Iron and ironing board
  • Hairdryer
  • In-room mini-bar (refreshed daily)
  • Electronic laptop-size room safe
  • Electronic keys
  • Rollaway beds and cribs are available upon request
  • Complimentary Wi-Fi access in room and throughout the property
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    ROOM CATEGORY DESCRIPTIONS

    Deluxe Garden View

    In addition to the above amenities, the Deluxe Garden View rooms boast a modern design and comfortable accommodations with an amazing view to our gardens also infused with elements of the Caribbean Sea. This category offer´s a king size or two double beds, seating area and bathroom with a shower or tub.  

     

    Deluxe Laguna View

    In addition to the above amenities, the Deluxe Laguna View rooms have a breathtaking Sunset scenery that boast modern design and spacious accommodations. The category offer´s a king size or two double beds, seating area and a bathroom with shower or tub.

     

    Deluxe Laguna view with Balcony

    In addition to the above amenities, the Deluxe Laguna View with Balcony rooms have a breathtaking sunset scenery from the balcony and boast modern design and comfortable accommodations infused with elements of the Caribbean Sea. The category offer´s a king size bed, seating area, bathroom with shower or tub and a private balcony allowing our guests to sink in the amazing view.

     

    Deluxe Partial Ocean View

    In addition to the above amenities, the Deluxe Partial Ocean View rooms have a memorable view of the Caribbean Sea. The room boast of modern design and spacious accommodations offering a king size bed or two double beds, seating area and a bathroom with a shower or tub.

     

    Deluxe Ocean Front View

    In addition to the above amenities, our Deluxe Ocean Front View rooms have a spectacular and unforgettable view of the Caribbean sunrise. The room boast of modern design and spacious accommodations offering a king size bed or two double beds, seating area and a bathroom with a shower or tub.

     

    Deluxe Ocean Front View with Balcony

    In addition to the above amenities, our Deluxe Ocean Front View with Balcony rooms have a spectacular and unforgettable view of the Caribbean sunrise. The room boast of modern design and spacious accommodations offering a king size bed or two double beds, seating area, a bathroom with a shower or tub and a private balcony allowing our guests to soak in the amazing view.

     

     

    Preferred Club

    All Preferred Club rooms offer the following additional amenities and services:

  • Personalized check-in and checkout with concierge service
  • Preferential status and amenities
  • Access to private Preferred Club Lounge
  • Terrace with private pool or whirlpool
  • Pillow menu available upon request
  • Upgraded bath amenities
  • Upgraded mini-bar service (refreshed daily)
  • Complimentary business center in the Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Informational in-room tablets
  • Bathrobes and slippers
  • Daily maid and turn down service
  • Preferred Club Sunset Laguna View

    In addition to the above amenities, our Preferred Club Sunset Laguna View rooms have a wonderful sight of the Laguna Nichupte and an amazing sunset. The room boasts of modern design and spacious accommodations offering two double beds, seating area, a bathroom with a shower or tub.

     

    Preferred Club Ocean View

    In addition to the above amenities, our Preferred Club Ocean View rooms have a spectacular and unforgettable views of the Caribbean sunrise. The room boast of modern design and spacious accommodations offering two double beds, seating area, a bathroom with a shower or tub.

     

    Preferred Club Premium with Hot Tub

    Our Preferred Club Premium Ocean View with hot tub rooms have a spectacular and breath taking view of the Caribbean Sunrise, the room boasts of modern design and spacious accommodations offering a king size bed, a bathroom with a shower or tub. This category also offers a balcony with a hot tub.

     

    Preferred Club Premium Sunset with Hot Tub

    Our Preferred Club Premium Sunset with hot tub rooms have a wonderful view of the Laguna Nichupte with an amazing sunset. The room boasts of modern design and spacious accommodations offering a king size bed, a bathroom with a shower or tub, and a balcony with a hot tub.

     

    Preferred Club Premium with Plunge Pool

    Our Preferred Club Premium with Plunge Pool rooms have a spectacular and breathtaking view of the ocean and Caribbean Sunrise. The room boasts of modern design and spacious accommodations offering a king size bed and a bathroom with a shower or tub. This category also offers an additional terrace with a Plunge Pool. (Adults Only)

     

    Preferred Club Premium Sunset with Plunge Pool

    Our Preferred Club Premium Sunset View with Plunge Pool rooms have a mesmerizing panoramic view of the Laguna Nichupte. The room boasts of modern design and spacious accommodations offering a king size bed and a bathroom with a shower or tub. This category also offers an additional terrace with a Plunge Pool, perfect for taking in the spectacular sunset. (Adults Only)

     

    Preferred Club Honeymoon Suite

    In addition to the above amenities, our Preferred Club Honeymoon Suites have a spectacular view of the Caribbean sunrise. The suite boasts of modern design and spacious accommodations offering a king size bed, a bathroom with a shower or tub and an additional terrace with a private pool and an ocean view. Plus, sparkling wine with chocolate covered strawberries upon request and a 25-minute massage at our Spa by Pevonia. (Adults Only)

     

    Preferred Club Master Suite

    In addition to the above amenities, our Preferred Club Master Suites have a spectacular and unforgettable view of the Caribbean sunrise and turquoise sea. The suite boasts of modern design and spacious accommodations offering a king bed, a common area, a seating area, a bathroom with a shower and an additional extensive terrace where you will be able to enjoy a private pool and soak in the sun.

     

    INDOOR/OUTDOOR ACTIVITIES

  • Board Games
  • Ping Pong
  • Golf*
  • Yoga classes
  • Zumba classes
  • Aerobics classes
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    WATER SPORTS

  • Water aerobics
  • Non-motorized water sports
  • Introductory scuba lessons in the pool
  • Water volleyball
  • Scuba diving*
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    **Additional costs apply

     

    The use of drones or artifacts that fly or float in or on the premises of Dreams Resorts is strictly forbidden, except for those that have written authorization from the General Management of the hotel.

     

    POOLS

    A total of 3 pools are available throughout the property: a main pool with an infinity section, an activities pool and an additional infinity pool.

     

    Pools

    Main pool (with infinity pool section)

    Activity pool

    Infinity pool

     

     

    EXPLORER’S CLUB FOR KIDS

    Hours: 9 a.m. – 10 p.m.

    Ages: 3 – 12

    The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:

  • Arts & Crafts
  • Indoor game room
  • Storytelling and music
  • Treasure hunts
  • Sandcastle contests
  • Board games and video games
  • Light snacks area for kids
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    CORE ZONE TEENS CLUB

    Hours: 11 a.m. – 7 p.m.

    Ages: 13 – 17 

    We offer special activities for your teen’s ages 13 – 17 too! The Core Zone features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:

  • Social events including disco mixers
  • Snack bar with non-alcoholic drinks and snacks
  • Video games: Xbox 360®, Wii® and Play Station®
  • Ping-pong
  • Billiard
  • Air Hockey
  • Football table
  • Adults are allowed when accompanying their children
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    BABYSITTING

    Hours: 8 a.m. – 11 p.m.

    Please contact concierge for details. Additional costs apply.

     

    UNIQUE EXPERIENCES

  • Tequila tasting
  • Shopping
  • Cooking classes
  • Chef Table Gourmet Experience*
  • Cocktail lessons
  • Spanish Lessons
  • *Additional costs may apply

  • Three swimming pools: main pool, activities pool, infinity Sunset pool
  • Explorer’s Club for Kids
  • Core Zone Teens Club
  • Concierge service
  • Meeting facilities
  • Business center
  • Accessible rooms
  • Wedding gazebo
  • Wi-Fi
  • Logo Shop (gift shop with handicrafts, cigars, etc.)
  • Tour desk*
  • Laundry service*
  • Currency exchange*
  • On-site wedding, meeting and event coordinators*
  • Wedding and honeymoon packages*
  • Romantic dinners*
  • Gluten-free and vegetarian options
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    *Additional costs may apply.

    **Laundry and dry-cleaning services available Monday – Saturday with a 24-hour return time.

     

    SPA/FITNESS

    SPA BY PEVONIA®

    Hours: 8 a.m. – 8 p.m.

    Pamper yourself at our à la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

     

    Spa facilities include:

  • 7 treatment rooms for massages, facials and body treatments include:
  • Couples cabin
  • Four connecting cabins
  • Beauty salon
  • Bridal suite
  • Men and women’s separate locker rooms
  • Hydrotherapy circuit
  • Sauna
  • Steam room
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    Fitness Center

    Hours: 6 a.m. – 8 p.m.

    Our fully equipped, air-conditioned fitness center provides a full range of cardio-conditioning activity and exercise equipment including treadmills, elliptical machines and free weights.

      SMALL DOGS WELCOME*

    Now Resorts & Spas now offer small dog friendly accommodations and other extras, in select room categories (with restricted access throughout the resort) so you don’t have to leave your four-legged friend behind.

    Clean Complete Verification™

    It is important you have peace of mind anytime you choose to visit a Dreams-branded property, and health and safety have always been a top priority. To support this, Dreams-branded properties have implemented their CleanComplete Verification™ for new health and safety policies and protocols that begin the moment you begin planning a vacation to the time you return home.